- Request coaching through an eligibility-aware intake flow.
- Review matched coaches and express preferences.
- Book and manage upcoming coaching sessions.
Internal coaching, operated professionally.
Deploy and scale up leadership coaching with the efficiency your organization deserves.
CoachMount is the operational platform behind internal coaching programmes — for organizations that treat coaching as a serious capability, not a side process.
Unified coaching operations
Replacing fragmented tools with operational structure.
CoachMount brings the full operating model of an internal coaching programme into one secure platform — from onboarding and matching, through session delivery, supervision, and feedback, to reporting, governance, and privacy operations. It replaces the spreadsheets, shared inboxes, and disconnected tools that quietly limit how far coaching can scale.
How it operates
A structured journey from configuration to auditable success.
A repeatable operating cycle that the product carries on your behalf, so your team can carry the conversation.
01
Set up
Define programmes, roles, eligibility, goals, forms, privacy rules, and reporting cadence.
02
Match
Coordinate coach capacity, coachee needs, supervisor coverage, and programme constraints.
03
Run
Track sessions, journals, supervision, attendance, cancellations, and engagement health.
04
Review
Surface insight for leaders while respecting confidentiality and privacy boundaries.
Six roles, structured work
Built around the people who run and experience coaching.
Each role gets a focused surface for the work it owns. The summary below describes the current product capabilities.
Coachee workspace
The person being coached.
Request coaching, book sessions, track goals, and reflect in a private encrypted journal.
- Track agreed goals and preparation prompts.
- Keep a private encrypted journal.
- Submit feedback without exposing session content.
Coach workspace
The practitioner delivering sessions.
Manage availability, deliver sessions, capture private reflections, and complete supervision and CPD.
- Publish availability and sync free/busy calendar data.
- Manage assigned coachees, sessions, notes, and preparation.
- Record coach-only reflections in encrypted storage.
- Track capacity limits and active engagements.
- Attend supervision and training events.
- Keep certification and development records up to date.
Supervisor workspace
The coach's coach.
Oversee quality, review supervision and training attendance, and support coach development.
- Run supervision sessions and development conversations.
- Review coach attendance at supervision and training.
- Follow up on CPD and certification evidence.
- See anonymized quality and engagement trends.
- Review low-score, cancellation, and load-risk signals.
- Keep human judgement in the loop for any intervention.
Programme owner workspace
The business owner of a programme.
Monitor delivery, participation, and risk within the programmes they own.
- Monitor intake, matching, attendance, and delivery progress.
- Review programme-level engagement without reading private content.
- Coordinate exceptions, swap requests, and capacity decisions.
- Schedule report packs for agreed stakeholders.
- Use configurable metrics and confidentiality-aware rollups.
- Keep audit history for programme changes and decisions.
Platform admin workspace
The operational administrator of the platform.
Configure the coaching operating model, manage applications, and support controlled day-to-day administration.
- Manage programmes, roles, forms, eligibility, and policy settings.
- Review coach and coachee applications.
- Coordinate operational escalations and admin handoffs.
- Review vigilance signals and operational-impact panels.
- Use audit trails for configuration and access changes.
- Support privacy operations without bypassing approval controls.
System admin workspace
The technical owner of the tenant.
Own identity, SSO, HRIS integrations, and the technical boundaries of the organization tenant.
- Configure OIDC or SAML SSO with tenant-scoped policies.
- Connect HRIS lifecycle intake and signed webhooks.
- Manage invite boundaries, roles, and access reviews.
- Review security, privacy, and system audit events.
- Coordinate data export, erasure, and retention workflows.
- Export evidence for internal governance and support teams.
Capabilities
What it does, without overselling.
Concrete features that handle the operational weight of a real coaching programme.
- Matching & onboarding
- Tag-based matching with programme constraints, capacity limits, and administrator-led oversight where it matters.
- Sessions & journals
- Scheduling with calendar integration, in-product session management, and private journals and reflections encrypted at rest.
- Supervision & training
- Supervision sessions, training events, and attendance imported from connected calendars — supervisor-led, not bolted on.
- Vigilance signals
- Configurable signals for low scores, repeated cancellations, and load risk, surfaced for human review rather than automated action.
- Reporting & governance
- Scheduled report packs, configurable optional metrics, and full audit and change logs available to administrators.
- Privacy operations
- Personal-data export, scoped right-to-erasure with dry-run review, retention controls, and downstream reminders for connected systems.
- Identity & integrations
- SSO via OIDC and SAML (Microsoft Entra ID, Okta, and standards-compliant alternatives), HRIS lifecycle intake, and signed webhook handling.
Built to be trusted
Standards your security and privacy teams expect.
CoachMount handles personal coaching data. It is built for the questions procurement, security, and privacy teams ask first.
- Tenant isolation. Application-layer scoping; data does not cross organizations.
- Encryption at rest. AES-256-GCM for private journals and coach reflections, with controlled key rotation.
- Auditability. Governance, change, and security event logs exportable to your SIEM.
- Configuration-driven controls. No customer-specific forks; posture is steered through deployment configuration.
- Privacy and incident processes. Documented DSR, incident response, and pen-test readiness procedures.
- Independent pen-testing. Planned as part of enterprise readiness; evidence pack available under controlled review.
Hosting Postures
Two ways to deploy. Same operational rigor.
Whether you require managed operational updates in the cloud or complete visual isolation within your own corporate firewall, CoachMount accommodates your security posture.
Cloud SaaS
Managed Cloud Hosting
Hosted by CoachMount in a region defined by contract. The fastest route to launch, with managed runtime operations.
- Managed updates and infrastructure
- Contracted regional data residency
- Standard SSO and HRIS connectors
- Ongoing operational support from the CoachMount team
Self-Hosted
On-premise
Installable bundle for organizations that need self-hosted infrastructure, deeper control, or alignment with internal IT and data-governance requirements.
- Customer-controlled hosting region
- PostgreSQL or SQL Server backends
- Same application behavior, configured per deployment
- Signed installable bundle delivered through controlled distribution
Ready to operate coaching professionally?
Bring CoachMount into your organization in a structured, low-risk way. We respond within two working days.
Let's discuss how CoachMount may best support you.
Or write to our team